Bank Operations Program

Bank Operations Program

Overview

The programme is primarily intended for candidates working in operations and back office roles within a bank or fund management company, although it has become increasingly popular with those working in the middle office, collateral management and compliance areas. Other candidate profiles include those working for financial IT service companies, exchanges, data vendors and central securities depositories.

  • RetailBanking Basics
Duration: 120 Min                                                     Code: 20300
 
Every employee needs to know how financial institutions meet customer needs. This course will help you identify four common categories of financial needs and determine the major features and benefits of savings accounts, checking accounts, and Certificates of Deposit. Additionally this course will enable you to differentiate among Traditional IRAs, Roth IRAs, Coverdell Educational Savings Accounts, Keoghs, SEPs, and SIMPLES, identify four categories of loans, and recognize the six categories of electronic banking services.

·         Credit Cards: Disclosure Requirements
Duration: 90 Min                                                       Code: 20081
This informative program examines required disclosures for revolving credit on credit cards with an emphasis on new loan disclosures and periodic billing statements.

·         Credit Cards: Regulations and Liabilities
Duration: 60 Min                                                       Code: 20080                                                                          
With this informative program, employees will learn:
ü  Credit card issuance
ü  Actions taken on accounts
ü  Liabilities of cardholders

·         Decedent Accounts
Duration: 60 Min                                                       Code: 20234
 
This course addresses the complex issues surrounding the proper handling of an account upon the depositor’s death.
Key topics include the following:
ü  Responsibilities of a financial institution after the death of a depositor
ü  Legal definitions of decedent accounts
ü  Types of decedent estates
ü  Items needed to service decedent accounts
ü  How to identify the authorized recipient of funds of a decedent account
ü  State and federal laws regarding inheritance, estate and gift taxes
 
·         Deposit Account Fundamentals
Duration: 90 Min                                                       Code: 20311
 
This course delves into the variety of deposit accounts available from financial institutions today and explores the features and benefits of each. This course will teach you to differentiate between the various characteristics of deposit accounts, as well as identify the features and benefits of the deposit accounts. Learn more about distinguishing between various types of account ownership, differentiate between simple and compound interest and tiered rate structures, and distinguish between the various types of account ownership. Additionally, you’ll determine how to counsel customers regarding various types of investments and identify the various steps in opening deposit accounts.

·         Safe Deposit Boxes: Daily Routines
Duration: 30 Min                                                       Code: 20078
 
In this course about safe deposit boxes, you’ll learn to determine your role as a custodian, identify the various types of safe deposit agreements, recognize how to handle various customer interactions, and determine how to assist customers who need to access their safe deposit box.
 
·         Safe Deposit Boxes: Opening Procedures
Duration: 30 Min                                                       Code: 20077
 
In this course about safe deposit boxes, you’ll learn to determine your role as a custodian, identify the various types of safe deposit agreements, recognize how to handle various customer interactions, and determine how to assist customers who need to access their safe deposit box.

·         Balancing Daily Transactions
Duration: 30 Min                                                       Code: 20313
 
This course helps tellers balance accurately and explains how to detect and prevent differences.
Key topics include:
ü  “Balancing” and why it is important to financial institutions
ü  the internal and external controls of the balancing process
ü  “Difference reconciliation” and the common errors that may result
ü  How balancing errors are resolved
ü  Techniques commonly employed to minimize cash transaction errors
 
·         Check Fraud Prevention
Duration: 30 Min                                                       Code: 20310
 
This course helps you detect check fraud schemes and shows you how to prevent them. You will determine the parts of a check and their functions and recognize signs of criminal behavior during attempts to pass fraudulent checks.

·         Introduction to Checks
Duration: 60 Min                                                       Code: 20314
 
Have you ever wondered how checks are handled at your financial institution? This course will help you determine the definition of a check and how it works as a medium of exchange. After completing this course, you’ll also be able to identify the essential elements of a check, recognize the six basic types of checks, and identify the check-clearing process and any exceptions that may arise.

Course Dates for Bank Operations Program

Date

Apr 01, 2017

Duration

One month

Location

Online

Price

$ 99.00

ACCREDITATION